Young woman stands in courtyard in front of an ID. 4 Pro. She is holding a mobile phone in her hand.

We Connect Start - gets you to your destination with ease

Go to the Volkswagen app in the App Store
Go to the Volkswagen app in the Play Store

The smart connection to your Volkswagen ID.

Are you driving an ID. family model? Then you can stay connected and all-electric on the road: The We Connect Start online services for ID. models with ID. Software under 3.0 bring digital assist systems on board, provide the latest information on charging management and traffic and control selected functions with the We Connect Volkswagen app. 

With an update to a minimum of ID. Software 3.0, you can expand your connectivity offering with services from We Connect for your ID. Find out which online services your ID. supports with the compatibility checkOpens an external link. 


An overview of the benefits for you:

  • Connected and internet-ready
  • Access to many vehicle functions possible via Volkswagen app

Ready to go when you are

Want to check your ID. model’s remaining range? With the Volkswagen app on your smartphone, you can keep track of your battery’s charge level and remaining range when your ID. is online and check whether the charging cable is connected. If it is, you can start or stop charging sessions from your sofa. To do so, simply enter your departure time for work once and your ID. will be waiting for you with a full charge every morning.  

We Charge

We Charge⁠ – charging made simple

We Charge makes charging your ID. even easier. At home using the connected wall box or on the road with public charge points from one of Europe’s biggest and fastest-growing charging networks. The In-Car App directly integrated into the infotainment system of your ID. is especially practical, as it enables you to search for available charging stations near you on the map – including information about the available connector types and charging speeds – and use them as a navigation destination.

More information about We Charge
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The charging plans, charging card and ID. Charger models are a service provided by Volkswagen Group Charging GmbH (Elli, Site notice & Legal information).
Connectivity

Connected with the Volkswagen app

Connectivity

Connected with the Volkswagen app

Woman looking at a mobile phone. A red Volkswagen in the background

Download the convenience update for the ID. family: the Volkswagen app connects you to your Volkswagen ID. and everything that matters. It turns your smartphone into a remote control you can use to manage many useful vehicle functions. So you can always keep track of your ID. – even when you're not inside it. Watch the video about the app here.

Download from the App Store
Download from Google Play

Enjoy a whole world of online services with VW Connect or We Connect for your ID. 

VW Connect or We Connect for your ID. expands your digital possibilities from ID. Software 3.0 with extra smart everyday tools to connect you with your vehicle and lots of useful information. 

Woman standing in front of a Volkswagen ID.3 with a mobile phone in her hand
Connectivity

VW Connect and We Connect for your ID.  

With all kinds of onlien services, your ID. provides extra comfort like you have in your smart home. Here you can see which services you can use in your vehicle from ID. Software 3.0 onwards. 

Learn more about VW Connect and We Connect for your ID.
VW ID.3 in white, VW ID.4 in blue and VW ID.5 in grey on a car park in front of a building and trees
ID. Software

ID. Software Updates

Software updates keep your ID. Up-to-date and constantly allow you to use new services. These include the enhanced We Connect online services for your ID. which are available from ID. Software 3.0. 

More about ID. Software Updates

Just register and get started

Find out how you can activate We Connect Start in just a few easy steps and enjoy a range of digital services in your car and on your smartphone.

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Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

VW ID.5 GTX in red, front visible, woman getting out
4,5,6
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ID.5 GTX: Energy consumption combined: 17.6-16.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.  

Take the digital options in your ID. model to a new level.

Learn more about VW Connect and We Connect for ID. models
A woman sitting in a Volkswagen looking at her phone

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services

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© Volkswagen 2025

Important information :

2.
A two- or three-zone air conditioning system is required for voice control. Online Voice Control is currently available for the following languages: English (UK and US), German, Danish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Swedish, Spanish and Czech. The language you can use to interact with Voice Control depends on the language selected in your infotainment system.
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When you buy a new vehicle, you have the opportunity to use digital services from VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) for the free initial contract period. To use the VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) contract must be concluded with Volkswagen AG online at https://www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen https://www.myvolkswagen.net.

Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  

The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at https://connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  

6.
The stated consumption and emissions data is not based on a single individual vehicle and is not part of the offer, but serves solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.