Warranties
New car warranty
Extended warranties
Learn more about extended warranties
What if I exceed my mileage on my original warranty?
What features and benefits are included?
Why take out a warranty?
What warranty packages are available?
All‑in warranty
Used car warranty
What does All Component cover mean?
Electric car high voltage battery warranty
The full details
Plug-In Hybrid high voltage battery warranty
For PHEVs, the battery energy content degradation warranty lasts for 5 years or up to 100,000 miles, whichever comes first, for the first customer vehicle owner only. This warranty is not capable of assignment or transfer to subsequent vehicle owners. Where the battery energy content of the high voltage battery is measured by a Volkswagen authorised repairer and is found to be less than 70% during the warranty period, then it will be replaced or repaired so that it measures a minimum of 70% of the starting value, or replaced under warranty subject to the following:
The reduction in battery energy content must not have been caused by factors outside the Manufacturer's control including, but not limited to:
- the tampering, removal or re(installation) of the high voltage battery by unauthorised parties;
- the high voltage battery not being used, handled, charged or maintained as recommended by the Manufacturer in the owner's manual;
- the high voltage battery coming into direct contact with open fire; or
- the high voltage battery coming into contact with excessive amounts of water including through cleaning with high pressure cleaners or liquids being applied directly to the high voltage battery.
Volkswagen and its authorised repairers reserve the right, in their sole discretion, to choose whether to repair or replace a high voltage battery. Any part which is replaced becomes the property of Volkswagen. Any replaced high voltage batteries are covered for the unexpired period of the battery warranty.
The full details